Amazon invested more than €1.8 billion in Luxembourg in 2024, according to figures announced today by Mariangela Marseglia, Vice President, EU Stores. The investments, which include infrastructure and employee compensation, also have an impact on Luxembourg’s wider economy.

Last year alone, Amazon’s investments contributed an additional €700+ million to Luxembourg’s GDP and supported an estimated 4,900+ indirect jobs and 1,400+ induced jobs in areas like construction, logistics and professional services, according to estimates by Keystone Strategy, an external consultancy.

“For more than 20 years, Amazon has been investing in Luxembourg as our European headquarters,” said Marseglia. “These latest figures demonstrate our ongoing commitment to the country and highlight the positive impact our investments continue to have on Luxembourg’s economy.”

Long-term investment and economic contribution
Amazon’s investment in Luxembourg has grown significantly since the company first established operations in the country in 2003. Over the past decade, Amazon has invested more than €10 billion in Luxembourg, with an estimated cumulative contribution of over €3.5 billion to Luxembourg’s GDP during that period.

The consultancy’s analysis shows that for every euro invested by Amazon in Luxembourg since 2010, an estimated €0.73 has been generated in value-added effects (GDP contributions), underscoring the company’s role as a significant driver of economic growth in the country.

“Private investment from both local and multinational companies is crucial for Luxembourg’s continued economic growth and innovation,” commented Lex Delles, Minister of the Economy, SMEs, Energy and Tourism. “Amazon’s long-term commitment to Luxembourg demonstrates the attractiveness of our country as a business destination, and we welcome their continued investment in our economy and people.”

Employment impact

Amazon is now one of the largest employers in Luxembourg, with more than 4,250 permanent employees representing over 100 nationalities. In 2024, Keystone estimates that Amazon’s investments supported 4,900+ indirect jobs and 1,400+ induced jobs, bringing the total employment impact to more than 10,500 jobs.

“Our teams in Luxembourg play a crucial role in Amazon’s European operations,” Marseglia explained. “From corporate decision-making to strategic planning, financial operations, and legal and regulatory compliance for all European stores, Luxembourg serves as the centre of excellence for our European business.”

Earlier this year, Amazon was named a Top Employer in Luxembourg for the second consecutive year, following a rigorous certification process by the Top Employers Institute. Amazon was one of only six companies in Luxembourg to receive the certification, which recognizes consistent prioritization of employee growth and wellbeing.

Supporting Luxembourg SMEs

The economic impact extends beyond Amazon’s direct operations. More than 150 Luxembourg-based small and medium-sized enterprises (SMEs) are selling on Amazon, with almost all exporting to customers outside the Grand Duchy.

In 2024, Luxembourg SMEs sold more than 1 million products to customers in over 80 countries and territories through Amazon, recording more than €45 million in export sales. The top export destinations for these businesses were Germany, France, Italy, the United States and the United Kingdom.

European footprint

Luxembourg serves as a key hub for Amazon’s broader European presence. Across the region, Amazon has invested over €320 billion since 2010 and employs more than 230,000 permanent employees. According to Keystone estimates, Amazon’s investments across Europe indirectly supported more than 630,000 jobs in 2024.

The company’s European operations have also helped 280,000+ European SMEs reach global customers, generating more than €21 billion in export sales in 2024. Of these, 127,000+ EU-based SMEs recorded more than €15 billion in export sales.

Community engagement

Beyond economic investments, Amazon has established strong partnerships with community organizations in Luxembourg, including the Luxembourg Red Cross, Stëmm vun der Strooss and Digital Inclusion.

“Our partnership with the Red Cross is particularly deep and longstanding,” Marseglia noted. “It has involved more than €330,000 in cash donations, medical supplies valued at €90,000 for Ukraine relief efforts, and the assembly and donation of thousands of backpacks for students and hygiene kits for people in need.”

His Royal Highness the Crown Prince of Luxembourg and Minister Delles lent their support to Amazon’s community work during a visit to the company’s offices in June, participating in a volunteer activities, kicking off the company’s summer cycling campaign, and helping announce a €50,000 grant to the Luxembourg Cycling Federation and Luxembourg Red Cross.

Education is also a key priority for the company, and earlier this year Amazon Web Services (AWS) and the University of Luxembourg signed a Memorandum of Understanding to enhance education using cloud technology, focusing on skills development, research and artificial intelligence (AI) integration.

Looking ahead

Since launching operations in Luxembourg in 2003 with its first offices in the Grund, Amazon has grown its presence in the country. Today, the company’s campus in Kirchberg spans eight buildings, housing business teams ranging from Stores to Operations, Devices and AWS. Employees work in a variety of roles at many levels, from product and programme management to software development and engineering.

“As we look to the future, Luxembourg will continue to play a vital role in Amazon’s European operations,” said Marseglia. “Our success brings with it a broader responsibility to the communities we serve, and we remain committed to making a positive impact on Luxembourg’s economy, supporting local businesses and contributing to the well-being of the communities where our employees live and work.”

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